We don't want to hold you hostage, just because you're preparing for an exam. You can choose to leave Virtual Piano Academy whenever you like, with one billing cycle's notice. If you're thinking of cancelling your lessons with us, read this article for more information.
If you decide to leave Virtual Piano Academy, we can longer provide you with tuition or advice; or communicate with you about your upcoming exam.
We also can't provide you with any of the material on our website after you leave. Please read this article for more information on what happens to your material on our website when you leave.
If you're in the middle of preparing for an exam, this may disrupt your preparation.
If you have already paid for your exam enrolment and you decide you wish to leave Virtual Piano Academy, strictly no refunds are given, as these exam payments have already been sent to the examination body and are non-refundable.
If you leave Virtual Piano Academy but decide you wish to return at any point in the future, you will need to re-audition as though you were a new student. We will not hold your current place or your current Lesson Day. We cannot guarantee you will be re-accepted, or placed with the same teacher. If lesson fees have risen since you were last a student with us, you will need to pay the new rate if re-accepted.